I've been trying to figure out how to start this post and
have repeatedly failed. The best I can
do, by way of introduction, is this: I
am horrified every day that I sign onto Twitter, because I see people engaging
in terrible smears, I see people retweeting and supporting abusive
personalities, and I see people either raging at innocents or cowering in
fear. And you know the worst part? It's on both sides. The entire debate over GamerGate has devolved
into a nasty Goat Rodeo (I'll define that in a moment) that is being
manipulated by unscrupulous parties for their own advantage or amusement, and where the average participant's behavior escalates the conflict further.
I care about the GamerGate controversy not because of games
journalism, but because it highlights just how damn dysfunctional our online
world is becoming and how susceptible it makes us to manipulation. This post is heavy on analysis of the
patterns and cycles of dysfunction that I see and unfortunately light on solutions. I hope it helps people see what's going on
and start working on effective solutions.
When I
reference GamerGate in the below post, I mean "the whole
scandal/eruption." I discuss the
different sides by calling them pro- or anti-GamerGate (GG) below. Even these labels are very high level, as
there are different groups with different goals within each broad coalition.
While I do play games, I'm mostly outside current "games culture." I mostly follow
left social justice, so I don’t have much exposure to the discussion of pro-GG
unless I actively seek them out. I've
tried to make this post a discussion of the overall dynamics and behavior on
both sides, but there are definitely sections where I'm criticizing the anti-GG
side much more heavily. That does not
mean that pro-GG is free of bad behavior.
I just have trouble pointing out what I don’t know as well, and the media narrative about how pro-GG is all about misogyny is unreliable and highly misleading.
Winning the Battle,
Losing the War
Or at least making the rest of the war much harder than it
has to be, because there is now an online repository of hypocrisy from social
justice (SJ) advocates that will give fodder for reactionary and misogynist forces
for years to come. This is bad. A whole group of young men and women have
received their first exposure to social justice by being attacked and smeared
by anti-GG people and the media. Some
number of them will turn away and anti-SJ ideologies will be waiting for them with open
arms. Others, who already have
experience with the movement and are even active in it, have been repelled as
well. This leads to classic "drive out
the moderates/neutrals" behavior, and it functions in two ways: (1)
In the presence of continuous tension and rhetorical escalation, those who have status and clout tend to gain and consolidate power
over a smaller but more devout (and more terrified of the other camp) group of
followers. (2) People who would normally be neutral and reasonable are converted by social pressure to do or say things that they normally would not, thus further fueling the frenzy.
People Like
Narratives
One of the most basic of human urges is to construct a story
to make sense of something, to ascribe meaning to events. Since people really like
narratives, and since media outlets are staffed by people, the media really
likes narratives too. I first caught
onto how deep media narratives can go via The Daily Howler's regular media critiques
back in the early 00s, but I've seen it in motion for GamerGate too. Compare the Buzzfeed interview of Eron Gjoni to
the full transcript he posted on his Tumblr.
Also note that, with few exceptions, nearly every single news report on
GamerGate repeats the same story about how it started and what it is (and I'm
not sure the exceptions get the story right either, but they have different
ideological and professional axes to grind and so don't conform to the
narrative that the rest have established).
The same phrasing, the same setup, the same polemic over and over
again. Why? Doesn't anyone have a different opinion? (Since I started drafting this piece, Slate has published a piece that does a pretty good job of discussing what's going on, though it leaves out a lot of the history.)
Getting the first word in with the media, and having either personal connections or lots of social capital, lets you
carry a narrative despite the facts.
This is how political campaigns are run, by getting a message out first
and hammering it home. It helps when the
media agrees with you, because they'll then go out and hammer the point home
for you. The coverage of Al Gore's
campaign for the 2000 election was an amazing example of this, and I see
parallels with GamerGate in the way the press is behaving (though I think the
importance of the 2000 election was, oh, just a little bit bigger). They've identified the bad people and they
gladly keep a narrative running about how bad those people are. Using a common and pre-established narrative is cheap and easy, uncontroversial (for the audiences they are serving), lets them avoid admitting to errors, and provides cover for those among them who just don't know what the heck is going on. This media narrative provides a handy tool
that anti-GG people use to justify squashing discussions. "Since pro-GG is bad and a hate group,
which we know from the narrative, we don't have to honestly engage with
them."
People Like to
Believe
Especially when nuanced discussion is virtually impossible
thanks to a powerful, thought-killing narrative. In the right circumstances, people are much
more prone to believe than they are to think or be challenged. First, it's easier—but this is obvious, and
many people will still take more difficult and rewarding paths. Second, and more relevant, they can be pushed
to believe by a combination of environment and direct manipulation by people and
organizations (i.e. collections of people) who they trust.
Individuals are prone to believe narratives that set them, their
friends, and their ideological allies up as the good guys and others as the bad
guys. They don't like to see bad
behavior on their side and will often turn a blind eye to it or outright deny
it. Although GamerGate has largely moved past the event that sparked it, I think there are some great examples to mine there. For example, a case of easily documented direct manipulation occurred when Zoe Quinn sent around screenshots
that supposedly proved Eron Gjoni was whipping up harassment campaigns against
her. These screens received wide circulation,
which made it so much crazier that they proved no such thing and in fact proved
the opposite. Eron was trying to stop
the harassment and Zoe had heavily cherry picked, edited, and fabricated to try
and take things out of context. You
could even read the screenshots and see it yourself, but Zoe has clout and
followers and enough people to uncritically believe her and spread the
message. Who are you gonna believe, me
or your lying eyes? In this case, most
people were persuaded their eyes were in fact lying because they were primed by
an existing narrative, were told what to expect by Zoe (primed by a person they
trusted), and saw their peers agreeing with Zoe (pressure to conform). Certainly, she has much more clout than her
ex-boyfriend who has been repeatedly painted as "jilted" and out for
revenge and has been banned from a large number of online forums. So she will repeatedly win Social Media
Warfare against him.
On to environment. I
got ahead of myself a little bit in the prior paragraph, where I linked to the
Asch conformity experiments. Do check
out that link, as it is fascinating. The
pressure to conform and avoid potential loss of social status is huge.
There's a quote attributed to Upton Sinclair, that "It
is difficult to get a man to understand something, when his salary depends on
his not understanding it!" This
extends well beyond money and into ideology, social prestige, and
self-identity. People want to believe
they are right, that those they look up to and associate with are also right, and
that they have good ideas and do good things—a form of gentle, ambient social pressure,
derived as a sum of each individual's desire to be right and be seen as such (and the "being seen" part is important), is often present to
maintain this illusion when a more sober assessment would say otherwise. A platform like Twitter hugely restricts
nuance and incentivizes easy retweets that pass along already established
narratives. It is structural/environmental
pressure. It's hard to follow many
conversations, the dominant mode of discourse is soundbites (or maybe textbites?),
everyone is performing in front of a pseudo-public audience which includes many
of their friends, and everything is recorded unless you go out of your way to
later delete it or make it private.
It’s easier to retweet an existing idea to your followers
than try to stop, think about it, and construct a nuanced argument or say
something original. This of course
applies outside Twitter as well, but it's a very acute example of the
problem. People have limited cognitive
energy budgets and it’s often easier to just believe and get on with your life. When enough people do this, and they're all in contact with each other, they create an
echo chamber in which everyone keeps affirming a narrative that they haven't
confirmed to be true but believe to be true anyway. The resulting peer pressure to conform is
immense, can be hard to recognize, and often impossible to fight. After all, who's going to dare stick their
neck out and point out the obvious when they could become a target? You can't pick out silent voices in the cacophony of an echo chamber. Those who disagree most often disengage out of fear, or are driven out when they do raise objections--further silencing other dissenters.
People
pass things around and just take someone else's word for it without actually
checking. Or, when they do check, they
read precisely what they want into the source, sometimes to the point that I'm
not sure I've read the same text as others have. Social pressure is so powerful that it
changes the very meaning of words and sentences to the point where two people
under different sources of pressure will read entirely different meanings into the same text.
Circle the
Wagons! Or, People Protect Their Own
When under Attack
This is the main entry point that trolls are leveraging to
cause their mayhem. Wagon circling behavior
comes completely naturally to most people, as we all like to protect our
friends, families, and others who we share some affinity with—and we hope that
they would do the same for us. But the
downside is that repeated wagon circling leads to (1) repelling those who
aren't interested in attacking but happen to wander into the line of defensive
fire and (2) reflexive defense of the target leading to a narrative of them as
the victim—which could be correct, but remember that people love to run with
narratives even when reality is more complex and changeable.
When GamerGate initially broke, people circled their wagons around
Zoe and we got to see social justice advocates protecting an abuser and
attacking her victims (mostly Eron). Protecting Zoe against internet
harassment was a good thing--no one deserves what has happened to her. Deifying
her and vilifying Eron (her victim) was a terrible thing. I don't believe any major story I've read has
mentioned that Zoe clearly has the patterns of an abuser and that Eron was her
victim who tried to warn others about her.
TheZoePost was pretty much an exercise in identifying massive behavioral
red flags signaling "ABUSER!
ABUSER! HANDLE WITH CARE!" that
should make anyone take pause before engaging with her personally or
professionally. Zoe is now successfully
(via court order) silencing her victim, and people on the anti-GG side still
follow her and take her seriously. To
the best of my knowledge, there has been no serious discussion of this among
the anti-GG crowd and virtually every attempt to raise the issue within anti-GG
spaces has been met with thread deletions, account blocking, and at least one campaign
of harassment and doxxing by the anti-GG side (that I have personally
witnessed).
Repeated wagon circling is leading to the dynamic mentioned
in "Winning the Battle, Losing the War" where inquiring bystanders
are repelled and those within the circle are increasingly terrified of those
outside. I've seen people on twitter on
the anti-GG side talk about how afraid they are—especially women or trans
individuals. I've seen people on the
pro-GG side talk about how afraid they are of being attacked too and how
resigned they are to being bullied and misunderstood—by anti-GG people. It's heartbreaking that both sides have no
idea how the other feels and that they actually are both afraid of and
threatened by each other.
Male Victims Are
Disbelieved or Further Attacked
Men who have been abused or sexually assaulted are less
likely to be believed, especially when a woman is the perpetrator (for the record, men are the perpetrators and women the victims of most sexual assaults outside of prison). See WolfWozniack’s experience, which he subsequently deleted all traces of from Twitter. You can also read the entirety of TheZoePost
and then go to virtually any media coverage to see how Eron has been treated
for calling out his abuser. For the
record, since you can no longer look up those tweets on Wozniack's account, I
saw the claim of sexual harassment and Fish's "you're no friend of
mine" response when they were posted, prior to deletion. I did not see the rest of the tweets by
Wozniak, but I didn't view his full tweet list at the time—and they don't
change the substantive point, only make it that much sadder. I mean Jesus Christ, the man is clearly in
anguish about coming out and admitting that he was sexually harassed by a
prominent woman in his industry, and as soon as he does he's denounced. He then deletes the tweets, fears for the
impact on his career, directs people to support the woman who he claims
harassed him, and the matter is just dropped entirely by the anti-GG (and
supposedly pro-social justice) side.
This is precisely what social justice and intersectionality are supposed
to stop, and this is precisely the kind of behavior that is feeding into the frenzy that keeps the cycle of attacks and counter-attacks going.
It makes me rather uncomfortable to admit to one of the major
points that MRAs push, but, well, there you have it. At least anecdotally (as in, not statistically),
this is true for GamerGate. And this
points to larger problems.
People Don’t
Recognize Emotional Abuse
Or they can be made to ignore it in the face of sufficient
social capital. I suppose I already knew
this, but it’s galling to see it play out on such a huge scale. Especially galling to see social justice
advocates Circle the Wagons around an abuser.
Further, and excellent, reading: http://theflounce.com/harassment-abuse-apologism-sanitizing-abuse-social-justice-spheres/
GamerGate Trauma Cycle
Now I'm moving away from the emotional absue and individual level dynamics from the "early days" of GamerGate and moving toward the larger-scale dysfunctions that suffuse GamerGate and keep it running to this day.
The main groups involved in the trauma cycle are:
A)
The Troll Cloud: A nebulous, mostly anonymous group of unknown
size that hangs around the whole debate, waiting for opportunities to exploit.
B)
Anti-GG, mostly identifying as
progressive, feminist, pro-social justice, concerned about the treatment of
women, LGBTQ, and non-whites in games.
Contains a group of prominent, outspoken women and men who engage with
social justice issues in gaming.
C)
Pro-GG, mostly identifying as
traditional gamers concerned with corruption and ethics in games journalism, and also including many women, non-whites, and LGBTQ individuals.
D)
The media, primarily receptive to
anti-GG narratives, though with some exceptions for pro-GG where there are
pre-existing ideological divides vs. the anti-GG aligned outlets.
These groups relate to each other via a highly dysfunctional
process that seems to play out as follows:
1)
Members of the Troll Cloud attack a
prominent female anti-GG member, either out of the blue or by amplifying an
existing conflict between pro- and anti- members. The trolls issue death threats, doxx, etc.
2)
The prominent anti-GG woman who has
been attacked sees this as coming from pro-GG and publicly says so. This directs her followers and much of the
anti-GG coalition against the pro-GG coalition.
The target may also use the controversy to post links to Patreon,
charities, or other organizations for emotional, ideological, and material support.
3)
Pro-GG denounces the trolls but is
attacked. Pro-GG retaliates against
anti-GG while attempting to quash the identified troll accounts. Pro-GG sees the plea for support by the victim as cynical
manipulation, leading to conspiracy theories and false flag claims. Pro- and anti-GG get locked into additional
sub-cycles of back-and-forth attacks, which very strongly increases the chance
that the conversation will continue to be based around personalities and outrages rather
than their higher-level goals.
4)
Anti-GG has better media contacts and
they pick up on the conflict and recycle the same "Pro-GG is behind this
and are misogynists" message because the media loves established
narratives. Anti-GG also picks up the
false flag claims and uses them as evidence of victim blaming, which serves as
more fodder for their group and the media cycle.
5)
Both coalitions raise mutual hostility,
add to their list of grievances. In the
ensuing fallout, trolls harvest examples of hypocrisy, hyperbole, and threats
made by social justice advocates. Troll
objectives largely met as they begin scanning for more opportunities. Media outlets also harvest tons of clickbait revenue because outrage sells.
So basically, we have a system whereby anonymous trolls
amplify conflict by attacking prominent anti-GG women. In the ensuing conflict, the trolls reap a
steady flow of examples of bad or hypocritical behavior from social justice
advocates that they then may use to prove their own ideological points and
attempt to grow MRA, redpill, etc. movements and exacerbate wider cultural
conflicts. The media picks up on this to generate ad revenue. Both pro- and anti- sides feel aggrieved,
both perceive themselves as under attack, and both are correct.
Frankly, I suspect that there are also manipulators on the
anti-GG side who are using this hate-building process for their own
personal gain. The conventions of social
justice are ripe for exploitation in this manner, a point which will be covered
shortly in the "Goat Rodeo" portion.
Who Are the Trolls?
I don't honestly know. I've tried to identify likely groups based on
who stands to benefit from the ongoing dispute.
Ideologically, MRAs, redpills, and neoreactionaries (or just plain old
anti-feminists) gain quite a lot of points by eliciting bad behavior from
people who identify as pro-social justice.
They expand the cultural area in which the term can be used as an
epithet, and this helps them spread their ideas and influence. In addition, there are probably a lot of
people in it "for the lulz," who are happy to watch portions of the
internet catch fire for their own amusement. If I want to really put on tinfoil, perhaps there are media outlets pushing the whole thing to generate revenue. Doubtful, but it's a possible incentive.
Finally, as I mentioned above, I suspect that there are some
people who nominally identify as pro-SJ (and anti-GG) that are encouraging
things. Some of the behavior is out in
the open but ignored or not recognized by anti-GG followers, while some might
be happening under anonymous troll accounts.
I suspect that some may not even realize what they're doing, but they
fan flames regardless. They stand to
personally benefit—they have the media narrative on their side, they have
developed a ready cadre of online believers and followers, and they are
solidifying (and finding places in) something that I can only call an
"anti-GG power structure," though it certainly extends beyond this
dispute and covers indie/progressive gaming and potentially more.
Remember, just because someone associates themselves with left politics and social justice doesn't mean that they (1) actually believe what they say and (2) are in any way good people. The halo effect surrounding Left/SJ causes can provide a lot of cover for dysfunction and abuse.
Remember, just because someone associates themselves with left politics and social justice doesn't mean that they (1) actually believe what they say and (2) are in any way good people. The halo effect surrounding Left/SJ causes can provide a lot of cover for dysfunction and abuse.
Different Players +
Different Goals = Goat Rodeo
For a definition of Goat Rodeo, I
recommend these linked sources (link1) (link2). Both the pro- and anti-GG sides are operating under their own sets of rules for debate and have their own goals. Attacks and cries of hypocrisy often happen when one side, operating under its own rule set, violates the rules of the other side. Both sides try to convert the other into their own narrative structures to make them the "bad guys." Anti-GG tries to make pro-GG out to all be misogynists who hate women and who want to maintain a boys club. Pro-GG wants to make anti-GG out to be invaders from outside who are corrupting games journalism and using said corruption to unilaterally force their agendas into gaming culture--basically, paint the anti-GG side as cultural imperialists in league with corrupt local elites. While technically everyone is involved in gaming, the players have very strongly divided into two quite hostile camps, with many smaller subdivisions in each. I think this meets the definition of Goat Rodeo linked to above, especially when you add in the interference of trolls on both sides who have an incentive to keep the dispute running.
Pro-GG people not familiar with
the modes of argument in SJ circles see total hypocrisy in the way many on the anti-GG
side are conducting themselves. In many
cases they are right: A lot of anti-GG,
pro-SJ activity has centered around defending an abuser while piling on her
victims, covering up harassment, and attacking a group of people for having low
social status (basement dwellers, losers, “misogynerds”). By SJ standards, that's blatant hypocrisy. However, there are many cases where
anti-GGers are just following their own, different rule set, one which was
developed over time to deal with the problems they have faced elsewhere.
The anti-GG ruleset includes but
is not limited to:
- Believe the Victim: Give the benefit of the doubt to those claiming victimization, because the traditional power structure does not.
- Failure modes: The Victim is Infallible. The Victim is Always the Victim.
- Deal with Harassment Globally/Publicly: Call out and shame harassers to make others aware and prevent future harassment.
- Failure mode: Fear Amplification, Target Lock Error.
- We Are All Already Decided: History is on our side and all right-thinking people already agree with our positions.
- Failure mode: This is a failure mode, period.
- Pattern Recognition as Shortcut: A few fragmentary examples/details can be compared to a larger template to categorize people or organizations, especially in applying labels such as misogynist, racist, homophobe, etc.
- Failure mode: Pattern Short Circuit.
The pro-GG ruleset is much less
clear to me. I’m mostly writing this in
a vacuum or as a reflection to anti-GG, but it seems to include:
- Don’t Ostracize within the Group: Find ways to smooth things over, keep the group together.
- Failure modes: Tolerate Injustice, Ongoing Abuse.
- Authenticity and Legitimacy Gatekeeping: Figure out who the authentic voices are based on community history and listen to and support them. Defend against interlopers and meddlers.
- Failure mode: This is a failure mode.
- Patter Recognition as Shortcut: Same as above
- Failure mode: Pattern Short Circuit.
Believe the Victim evolved as a
rule because women, minority ethnic groups, and LGBTQ individuals have been and
frequently still are ignored by those in power—and those in power have
traditionally been white and male. There
are good intentions here, and I believe that the high level concept is generally
sound, but its translation into an actionable set of rules “in the wild” is
fraught with problems in this case. In
the wild, victims can be hard to identify and highly context dependent. White males may tend to dominate the power
structure, but plenty of them are the victims of it as well. Someone can be a victim in one way and an
abuser/oppressor in another. Believe the
Victim can very easily turn to its failure modes, where people uncritically
defend their own (circle wagons) and decide that “The Victim is Infallible.” If a narrative develops surrounding the
injustice, they are also liable to pick it up and repeat it, leading to “The
Victim is Always the Victim (and we know who the victim is 100% accurately).” These are both ripe for exploitation and both
generally occur together. The pro-GG
side sees the failure of this rule and thus comes up with theories of false
flag operations and professional victimization because they don’t see why
everyone ignores bad behavior coming from those identified as victims. But it's really just the application of a
common rule in situations where it is no longer warranted and to an extreme
that is not warranted.
I’m less sure of how the pro-GG
side is handling things, and the closest I can come up with is Don’t Ostracize
within the Group, which is itself based on the first entry of the “Five Geek Social Fallacies”. This is definitely a phenomenon in these types of circles, though I again want to stress that I'm not certain how strong of a role it's playing. This tolerance for bad behavior means that pro-GG groups have not cleaned house in the past and now that they want to clean up they can't get rid of the trolls and attackers. The associated failure modes, which are quite common, allow abusers and bad behavior to continue, which is one reason why parts of the gaming community have few women involved and can indeed be a boy's club (well, "men's club" to be fair). These failure modes are specific examples of why Believe the Victim and Deal with Harassment Globally/Publicly (discussed next) were developed in SJ circles.
The big problem, which no side can adequately address, is what to do with the trolls and attackers. And at this point I need to remind myself and readers that the trolls are people too, some of whom will later grow to regret their actions. How do we handle these people? How can we get through to them and convince them to stop? How can we help them? And, if we find some that are beyond help (I really hope not), how can we effectively put them behind a firewall while still treating them humanely? I have no ideas at this time.
The big problem, which no side can adequately address, is what to do with the trolls and attackers. And at this point I need to remind myself and readers that the trolls are people too, some of whom will later grow to regret their actions. How do we handle these people? How can we get through to them and convince them to stop? How can we help them? And, if we find some that are beyond help (I really hope not), how can we effectively put them behind a firewall while still treating them humanely? I have no ideas at this time.
Deal with Harassment
Globally/Publicly. Call out culture and
public shaming developed as a method to combat harassment, stalking, sexual
assault, and threats that are often made in private. It’s a mechanism to make the community aware
of bad things happening behind closed doors and to enable it to deal with
problems that all too often fly under the radar. Speaking from personal experience, it’s
amazing just how screwed up an organization or community can be just below the
surface and it’s horrifying to see power structures either ignore or encourage
this behavior. That’s what this is
designed to address.
But it fails in certain
situations, namely when Fear Amplification kicks in. In situations like GamerGate there seems to
be a large supply of hostility and existing grievances that exist in one or
more external communities that serve as sparks for attacks and harassment. Publicly outing harassers/abusers only works
to discourage further attacks if you can truly identify the attackers and have
some means of punishing them. In the
case of GamerGate, the attacks are being conducted anonymously and there is no
punishment directed at the attackers, or at least none that we can be confident
is finding its mark. Instead, the blame
is placed on pro-GG, something that I believe actually benefits those
conducting the attacks due to the dynamics I outlined previously. Granted, the attacks could be coming from
some subset of pro-GG people, but the counterattacks and condemnations are
applied to pro-GG generally. This is
Target Lock Error, namely that the identified culprits are not clearly the
actual culprits, but they’ve been tagged as such and changing the target now,
after so much energy has been spent, is virtually impossible (and embarrassing
since it involves admitting error). Followers
of anti-GG get the impression that there’s a large, ever-shifting ball of
hatred in the form of pro-GG that will go after them if they stick their necks
out. Anti-GG followers don’t see what
they can do about it, don’t know who is doing it (other than the belief that
it’s people in pro-GG), and think they could become potential targets. The majority of pro-GG people, who are not
involved with the trolls, see themselves as repeatedly and unfairly targeted,
but don’t see what they could do about it, don’t understand why it is happening
(though they have a good idea that anti-GG is targeting them), and think they
could become potential targets. This is
Fear Amplification with Target Lock Error.
The use of public shaming and outing against an external group that cannot
be identified and just does not care (trolls) combined with targeting for shame
and retaliation of a large number of people, most of whom are unlikely to be
culpable (pro-GG). Everyone is scared,
everyone is aggrieved, and the situation gets worse in every go-around.
Deal with Harassment
Locally/Quietly is sort of the default mode for our society. It is the reason that the global/public
approach is used in social justice circles, because this approach can very
easily lead to failure modes where abuse and harassment is kept under
wraps. This is especially toxic when
combined with Don’t Ostracize and I think is a big reason that many women can
feel unwelcome in parts of the gaming community. Those who adhere to this rule are more likely
to see the global/public tactic and the subsequent influx of emotional and
material support as being part of a cult of victimhood, especially when it
takes place in the presence of the failure modes The Victim Is Infallible and
The Victim Is Always the Victim. They
believe that the proper way to handle threats is quietly and discreetly and see
public callouts as self-interested displays for personal gain.
We Are All Already Decided is
actually a failure mode of what should be a rule called “Sit Down and Talk
through Your Differences.” But I don’t
see Sit Down and Talk being used by online social justice circles when communicating
with external groups (and that’s counting a lot of time before GamerGate), so
I’m pretty confident in saying that this productive rule is close to extinction
online and the failure mode has become the dominant norm. I acquired this name from a blog post by Freddie de Boer, which explains it in greater detail. This is an echo chamber effect where everyone who is right thinking should agree and any who disagree are On the Wrong Side of History. This is why it can be hard to engage in substantive arguments with anti-GG people when you disagree with them. It destroys their ability to communicate with those who don’t share their existing belief structure because it automatically demonizes (or treats as ignorant and regressive) those who disagree and assigns to them just about the worst possible motives for disagreement. You can’t have a discussion if one side starts from the assumption that the other is evil. Note that the pro-GG side is probably also susceptible to this, as I think all humans are, but since I’m mostly outside their orbit I haven’t seen it in action as clearly as with the anti-GG (pro-SJ) side over the past decade or so.
Authenticity and Legitimacy
Gatekeeping. I think this one is pretty
well known, so I'll keep it short. There
are concerns with who is a "true" member of a given community vs. who
has come in from the outside and is trying to stir up trouble and take
over. Gatekeeping may be used by members
of pro-GG to justify ignoring newcomers who have uncomfortable perspectives and
to try and remove games from certain types of critique. It's a bad reaction and is only amplified by
the lack of honest discussion and cooperation by the two sides, since
gatekeeping tends to increase during hostilities.
Pattern recognition is something
that humans, as a general rule, are good at.
We’re very good at picking out patterns and predicting them once
known. But in repeated stressful
situations that exhibit herd mentality and growing outrage, pattern recognition
can become too strong and automatic.
People essentially train themselves to go immediately from pieces of
evidence A and B to conclusion X. Very
useful in many situations as a reasonable mental shortcut, but overtraining
takes it from shortcut to short circuit.
Short circuiting immediately jumps to a conclusion based on a particular
set of triggers. This leads to problems
because (1) the input observations could be wrong, (2) other information not
yet acquired could paint things in a very different light, (3) biases tend to
get overlooked in the rush to judgment, and (4) mistaken yet automatic
categorization (and likely dismissal/disgust) is cruel for those being
categorized. Hell, I do this repeatedly
in this post when I dehumanize and categorize some people as trolls. It can be hard to avoid and even harder to
get out of even after recognizing the problem.
If pro-GG is repeatedly associated
with those who issue rape and death threats or who doxx prominent women online,
and we’re in the presence of Fear Amplification, then it’s possible that many
people will start Pattern Short Circuiting.
They will identify everyone who supports pro-GG as a misogynist and
believe that is what the entire movement is about. This is how pro-GG gets tagged as a “hate
group,” as examples of certain bad behaviors are repeatedly associated with
them and can be used to imply much more than is necessarily there. Please understand that most of this Pattern
Recognition/Short Circuiting isn't consciously designed to be malicious (though
it’s good for the trolls and manipulators, so they may encourage it). It's an emotional reaction that is triggered
because people are trained to think along certain avenues, and if they
participate in a particularly focused community for long enough they tend to
accumulate some pretty well defined grooves in their brains that fill in
patterns quite readily—whether it's justified or not. You might notice that I did use the word
“trigger” at one point above, as something like this phenomenon is addressed in
SJ circles as “triggering.” However, in
that context it’s meant to represent mostly extreme forms of reactions to
certain stimuli, and mostly those which are a reaction to past personal trauma
and are debilitating and harmful to those who experience them. This isn’t quite the same as what I’m talking
about here with Short Circuiting, but I think it’s a similar pattern.
It’s also interesting to note that
pro-GG people are starting to short circuit patterns vs. anti-GG people. I’ve seen many assume that any dispute will be
used by anti-GG for fodder in the media and backfire on them (largely correct
from my observations) and assume that conspiracies, false flags, etc. underlie
a lot of anti-GG actions (incorrect).
They are also strongly shorting out on patterns for negative portrayals
of social justice and “Social Justice Warrior” right now, which has terrible
implications for social justice as a movement.
Once enough people on both sides
are habitually Pattern Short Circuiting, there is no more dialogue. When these people dump their short circuits
onto a public forum like Twitter, they collectively become immersed in an echo
chamber. We are into a pattern-driven
narrative that cares little for thought, moderation, or discussion.
The clash between these different
behavior rules (different players) and different goals has led to a goat
rodeo. There are outside interests or
internal (often anonymous) agitators who have an incentive to keep the conflict
going. No one can identify the goals of
their opposition. The internal logic of
each side rubs the other side the wrong way.
In the grand scheme of things,
GamerGate is small potatoes. Compared to
genocide, climate change, war, pandemic outbreaks, etc., it’s a drop in the
ocean. But because of the misalignments
I’ve highlighted in this section, it’s one of the most twisted and confusing
cultural blow-ups I’ve ever seen.
Virtually everyone involved seems to be wrong on multiple levels, no one
knows what’s actually going on, manipulators with few scruples have free reign,
and even people who I know are smart and exercise good judgment are often in
error.
It's as if we've reproduced the
pattern of the Thirty Years War in a debate about gaming.
(Finally, if you want a more
detailed, less abstract run through of what I think makes GamerGate a goatrodeo, read this)
Women Receive the Worst of Online Harassment
Based on this latest Pew survey, it looks like men get slightly more overall harassment than women, but women score much higher in the most stressful and psychologically draining types: Sexual harassment and stalking. This is a reason that members of the anti-GG SJ community are much more willing to listen to women and pattern match the whole thing as a narrative of misogynists vs. progressive feminists. The kind of harassment that most effects women (and which men generally do not experience and are mostly clueless about) is gendered/sexual in nature.
Although what gets lost in this
narrative is that men are slightly more likely to be the targets of harassment
and that men are strongly deterred from opening up about it by a prevailing
culture of masculinity that treats it as a sign of weakness. Men are also encouraged to participate in harassment
by these same cultural norms. These
points are actually made by feminists elsewhere, but they are drowned out of
the conversation around GamerGate.
Outrage Seeking Leads
to Outrage Spirals
AKA “Mob Mentality.” Members
of each group actively seek out and amplify minor tussles. They send them to others on their side and a
game of interpretative telephone ensues where incorrect descriptions of the
tussle are generated, treated as truth, and passed around (because People Like
Narratives and People Like to Believe and not read in such emotional
situations). People who would normally
be calm and think things through are instead agitated and impulsive. A community sufficiently primed can make
anything out to be a grievance. People
start collecting lists of grievances and publicizing them as examples of how
bad the other side is. It all spirals
out of control until someone gets seriously hurt/attacked (e.g. death threats),
then it deflates and disappears—but the lists and the desire for justice don't go
away, and they will be brought back out during the next cycle of outrage.
The lists also serve as a handy way to indoctrinate people
who weren't around for a given outrage cycle.
It gives the impression that studious notes were taken, that documented proof
is available and it can be trusted. In
reality, much of the proof is taken out of context, or consists of minor
scuffles that have been magnified to serve a larger agenda. There is also an implicit social pressure
that one must accept the history of grievances as true to fit in with a given
coalition. “My friends all believe it,
so it must be true (or I must at least stay silent on the subject).”
The feedback loop time for social media such as Twitter is
very low, practically instantaneous. People
simply go apeshit from the continuous positive feedback on their views, or the
continuous fighting against those who they oppose. Twitter at its worst is a bunch of evolved
apes pressing buttons to get emotional rewards (or to dish out emotional
punishment against their opponents).
Calming things down requires either shifting people out of these
fast-response outrage spirals and into different discussions, or getting people
to just take a break and cool down.
Social Capital Wars
This was apparent during the much smaller #Jacobinghazi and
is apparent now. Argumentation is often
a popularity contest. Those who have
more followers and higher class status tend to win arguments, or at least are
declared the winner by their own side.
They rally more people to their cause, they are believed more readily,
they have better access to media to amplify their messages.
My impression thus far of GamerGate is that the anti-GG side
has more social capital—they have been almost entirely winning the media war,
to the point where I’ve seen people barely involved in gaming just mindlessly
retweeting anti-GG statements. At the
very least, pro-GG people have been stereotyped as misogynist, loser nerds who
are falling behind in a changing industry and culture. But it’s admittedly hard to tell, and pro-GG
have been scoring a few wins in the media by getting advertisers to withdraw. For some reason, I’m seeing this as a naval
warfare analogy, with anti-GG destroyers visibly patrolling the surface to
protect their media supply ships, and pro-GG submarines stealthily approaching
and taking a shot at the supplies, sometimes sinking one.
Disagreement and
Threat Inflation
Mistaking a small threat or disagreement for a large one,
or, in the case of GamerGate, mistaking a small number of shit stirring trolls for
an entire movement. This seems
particularly problematic when we are all so immersed in 24/7 media environments
that are mostly anonymous and provide information in small, context-free
nuggets—we don’t know who these anonymous bad people are so we must assume the
worst, and our tiny context-free information sounds bad and rarely includes
counterexamples or more informative background.
This is why we allow the government to spend hundreds of billions of
dollars in the US on “fighting terrorism” and why watching the local news every
day makes it seem like everyone is being murdered and crime rates are soaring
(they’re largely not).
I've seen many examples of tons of pro-GG people quashing
doxxing and calling for the shutdown of harassing/death threatening Twitter
accounts, yet the doxx or account is used as proof that "this is
GamerGate" and the trolls are inflated into the entire pro-GG side.
It’s the Power
Structure
The overall social/political hierarchy is the problem. It afflicts everyone, warping our relations,
doing violence to us, and setting us at each other’s throats. We focus so heavily on the abuse that women
face at the hands of men, yet men are heavily abused by the state and abuse each
other. It's a chain that goes right up, but we're stuck in the men vs.
women part of it. Fighting in this limited domain is fruitless and goes
nowhere. It doesn't address the
deep sources of the problems, only the surface behavior. In fact, I think progress on this front is
trending backwards, as our society (speaking for the US, at least) has become
more unequal and women's rights (especially abortion) have been rolled back
substantially.
There will be cultural hell to pay for this. Maybe not as a direct result of GamerGate,
but as a result of further fighting and culture wars among people who really
should be natural allies.
The Way Things Could
Have Been
Just imagine if things had worked out better at the start
and enough people had said "yes, there are problems with BOTH ethics in
gaming journalism and the treatment/representation of women and minorities in
gaming." There was an opportunity,at one point, and it was immediately discarded in favor of all-out war.
I know this post is long and has been very light on solutions. Hopefully my writing and links have helped you understand a little bit more about what GamerGate really looks like, namely:
I know this post is long and has been very light on solutions. Hopefully my writing and links have helped you understand a little bit more about what GamerGate really looks like, namely:
- It started with a call-out of an abuser by her victim, and this call-out had larger implications for media corruption and politics in gaming journalism.
- The victim was attacked while the abuser was protected by left/SJ friends in her industry.
- The whole thing snowballed out of control when massive but likely uncoordinated censorship was enacted across multiple online forums that would normally have hosted discussions about this. Trolls and online abusers threw gasoline on an already growing fire.
- The entire GamerGate debacle is now a Troll's Paradise (h/t to Slate) which is continually exploited by unscrupulous actors--both independent trolls and manipulators on the pro- and anti- sides.
- Both sides are living in echo chambers and have no idea what the other actually believes. (FWIW, I believe the anti-GG echo chamber is much, much stronger).
- Virtually no one is both able and willing to stop. Those who are willing are not able, and those who are able are not willing.
- The online social justice movement is repeatedly showing that it is absolutely useless for discussions with those outside its belief structure. It is therefore absolutely useless for effecting substantive political change and must be discarded for something better.
- There are major problems with ethics in gaming journalism that are not being addressed or are being ridiculed, to the benefit of corrupt gaming journalists and publications.
- There are major problems with the treatment/representation of women in games and among the "gaming community" which are not being addressed in any effective way.
- Everyone is wrong about GamerGate (the controversy) on multiple levels and even I am sure I'm missing some big chunks somewhere. The misconceptions and misinformation run so deep that people I can rely on to 100% have an informed take on most matters are getting this wrong time and time again. In some ways, this is the most disconcerting part of the whole thing, because it means this is a social phenomenon where even very smart people are incapable to putting all the pieces together.